Refund policy

Refunds & Returns

We take the utmost care in packaging your products, in the unlikely event that you receive a defective or damaged product, please contact our customer service within 48 hours of receiving your products.

Provide clear pictures of the defective or damaged product along with your order number.

We will assess the situation and if deemed valid, offer a full refund or replacement at no cost.

Refund Timeframe

Refunds will be processed within 7 business days, from the time we receive your return.

The time it takes for your refund to reflect in your account may vary depending on your payment method.

Incorrect Items

In the rare case that you receive an incorrect item, please notify us within 24 hours of receiving the order. We will arrange for the correct order to be shipped to you.

Cancellations

In the rare case that you receive an incorrect item, please notify us within 24 hours of receiving the order. We will arrange for the correct order to be shipped to you.